What's New: Past Month

Knowledge Base feed

  1. Renaming Sessions

    You can rename a simulation session by simple double-clicking the session title just above the active tool area. The title will then become a text box where you can input any title you wish. Press...

    https://datacenterhub.org/kb/tips/rename

  2. Share a simulation session

    Have some interesting results from a simulation that you'd like someone else to see? Share the session!Enter one or more login names in the form beneath the tool session and click on the Share...

    https://datacenterhub.org/kb/tips/share

  3. Signed Applet

    If you are behind a network firewall that requires you to use a web proxy with your browser, your Java environment will also need to use a proxy to connect to tool sessions. The default security...

    https://datacenterhub.org/kb/tools/applet

  4. Troubleshoot

    There are two common reasons why you may not be able to view an application.The tool is internally misconfigured. If you can look at your personalized dashboard page and see that the tool you just...

    https://datacenterhub.org/kb/tools/troubleshoot

  5. Why can't I log in?

    Have you registered? You must register in order to log in. If you have registered and you still cannot log in then check and double-check your username and password. Usually this is the problem; if...

    https://datacenterhub.org/kb/registration/login

  6. Why do I get logged off automatically?

    If you do not check the Remember login box when you log in, the site will only keep you logged in for a short time. This prevents misuse of your account by anyone else. To stay logged in, check the...

    https://datacenterhub.org/kb/registration/autologout

  7. Why do I need Java?

    In order to access the simulation tools, you must have Java version 1.4 or later installed on your machine and enabled in your web browser. Note that Java is not the same as Javascript. Visit the...

    https://datacenterhub.org/kb/misc/java

  8. Why do I need to register at all?

    Registration will give you access to additional features not available to guest users, including access to simulation/modeling tools, the ability to ask questions, create private groups,...

    https://datacenterhub.org/kb/registration/register

  9. Why the math question?

    When you use the Help button to submit a trouble report, it may ask you a simple math question such as "What is the sum of 3 and 5?" You get this if you're not logged in. Providing a correct answer...

    https://datacenterhub.org/kb/misc/why_the_math_question